Whatfix: Digital Guidance and Engagement Platform
Whatfix is a digital guidance and engagement platform called Ent Org, designed to assist companies in providing modern onboarding, efficient training, and enhanced user support through contextual content. With Whatfix, users benefit from a personalized software experience, starting from onboarding and training to continuous engagement. This platform offers personalized user onboarding, allowing access to contextual in-app content to simplify software usage. Walkthroughs provide step-by-step guidance for completing activities within the system.
Moreover, Whatfix offers in-app help and guidance, reducing the reliance on support staff for 'how-to' queries. The help content is tailored based on the user's location within the application, ensuring relevant information is readily available. Additionally, Whatfix facilitates on-the-job learning through automatically generated multiformat content, including videos, PDFs, and slideshows. Integration with SCORM enables seamless incorporation into learning management systems for a more engaging and effective training experience.
